About MISO
The Miami Symphony Orchestra (“MISO,” “we,” “us,” or “our”) is a Florida nonprofit organization dedicated to presenting high-quality symphonic music, education, community engagement, and cultural programming. MISO’s website is www.themiso.org.
Information We May Collect
Depending on how you interact with MISO, we may collect information you voluntarily provide, such as your name, email address, phone number, mailing address, donation or transaction details, event or program inquiries, newsletter preferences, and other information submitted through website forms or communications. We may also receive limited technical information about your use of the website, such as IP address, browser and device information, pages visited, and similar analytics data.
How We Use Information
We may use information to respond to inquiries; administer donations, memberships, registrations, or other transactions; provide information about concerts, programs, and events; send newsletters or other communications you have requested; maintain organizational records; improve our website and communications; protect the security of the website; and comply with applicable legal and regulatory obligations.
Third-Party Services
MISO uses third-party service providers for website hosting, analytics, email communications, ticketing, donation and payment processing, embedded media content, social media, and other operational functions. These providers may process information in accordance with their own privacy policies and the services they provide to MISO. Current providers include [InMotion Hosting (website hosting), Google Analytics and Google Tag Manager (analytics), Constant Contact (email communications), the Adrienne Arsht Center (ticketing), and PayPal (donations)]. Ticket purchases and donations are completed on those providers’ platforms and are subject to their terms and privacy practices.
Marketing Communications
You may unsubscribe from MISO marketing emails at any time by using the unsubscribe link included in the message or by contacting MISO. Where necessary, transactional or administrative communications may still be sent.
Cookies and Similar Technologies
MISO’s website uses cookies and similar technologies that are necessary for site functionality, as well as analytics, embedded content, and communications tools. Please see our Cookie Notice for additional information and to manage your preferences.
Children’s Information
MISO presents family and educational programming. The public website is not intended to knowingly collect personal information from children under 13 without appropriate authorization. If MISO offers a form or program that requests information about a minor, MISO will seek to handle that information in accordance with applicable requirements and program procedures. Parents or guardians with questions may contact MISO.
Data Security and Retention
MISO uses reasonable administrative and technical measures, together with its service providers, to protect personal information. No method of electronic transmission or storage is completely secure. MISO retains information for as long as reasonably necessary for the purposes described in this policy, organizational recordkeeping, legal obligations, and legitimate nonprofit operations.
Privacy Requests
You may contact MISO with questions about your personal information or to request its correction, update, or deletion where applicable. Certain information may need to be retained for legal, accounting, donor acknowledgment, transaction, fraud prevention, or other legitimate purposes.
International Visitors
Visitors from jurisdictions that provide specific privacy rights may contact MISO regarding access, correction, deletion, restriction, or other rights that may apply to their personal information. MISO will review requests in accordance with applicable law.
Changes to This Policy
MISO may update this Privacy Policy from time to time. The current version will be posted on the website with its effective date.
Contact
The Miami Symphony Orchestra
3900 North Miami Avenue, Miami, FL 33127
Phone: 305-275-5666
Email: info@themiso.org
Website: www.themiso.org